SX Live City Tour: Boston

Join us in person to discuss actionable strategies and emerging trends with fellow customer support and success enthusiasts.

When: Tuesday, August 22nd starting 5:30 pm
Reserve Your Spot!
SX Live City Tours are free to attend but space is limited.
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Join us on August 22nd for an evening of learning, sharing, and networking with fellow customer support leaders. An expert panel will discuss common challenges in support organizations and give you actionable strategies on how to stay ahead.

Come share your experiences and meet other like-minded enthusiasts.

Register above to save your spot.

  • When
    Boston City Tour
    Tuesday, August 22, 2023
    5:30 pm - 8:30 pm ET
  • Venue
    900 Boylston Street
    Boston, MA 02115
  • Details
    SX Live City Tours are free to attend. But space is limited, so reserve your spot today! Dinner and drinks will be served to attendees.
SX Live City Tour: Boston
Tuesday, August 22, 2023
05:30 – 06:00
Registration and Networking
06:00 – 06:15
Welcome by SupportLogic
06:15 – 07:00

Support Executive Panel: The Future of Support: Unlocking Customer Insights

Looking to elevate your customer support experience? In this session, our expert panel will discuss how companies use AI and machine learning to gain deeper customer insights, creating a seamless and integrated support experience across various channels.

You'll leave with actionable strategies to improve your customer's experience and stay ahead of the curve in a rapidly changing digital landscape. This is a unique opportunity to glean firsthand insights from experts with deep industry experience and engage with your own personal experiences and questions.

07:00 – 08:30
Networking and Discussion
Meet Our Expert Panelists
  • Paul Lyons
    VP, Experience Engineering
    Red Hat
  • Judith Platz
  • Stephen Eaton
    Industry Executive and former VP Support, DataRobot
  • Krishna Raj Raja
    Founder and CEO
Elevate your customer support experience.

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