How Proactive Support Drives Product-Led (PLG) Growth

Kyle Poyar, Operating Partner, Openview

Mickey Alon, CTO and Founder, Gainsight PX

Ron Rafalovitch, Group Lead, CX, EMEA,

Joe Andrews, CMO, SupportLogic

Product-led growth (PLG) companies need to deliver a stellar support experience, whether you’re an established PLG company or an enterprise looking to transition to a PLG model. The support team plays a vital role in customer on-boarding and adoption while serving as a brand ambassador to early customers in a profound way. Learn how PLG companies are designing the ideal support experience to drive long-term customer success.

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