SX Live City Tour: Raleigh

Join us in person to discuss actionable strategies and emerging trends with fellow customer support and success enthusiasts.

When: Wednesday, November 15th at 5:30 pm
Registration is closed.
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Join us on November 15th for an evening of learning, sharing, and networking with fellow customer support leaders. An expert panel will discuss common challenges in support organizations and give you actionable strategies on how to stay ahead.

Come share your experiences and meet other like-minded enthusiasts.

Register above to save your spot.

  • When
    Raleigh City Tour
    Wednesday, November 15, 2023
    5:30 pm - 8:30 pm ET
  • Venue
    Red Hat Office, Floor 8
    100 East Davie Street,
    Raleigh NC 27601
  • Details
    SX Live City Tours are free to attend. But space is limited, so reserve your spot today! Dinner and drinks will be served to attendees.
SX Live City Tour: Raleigh
Wednesday, November 15, 2023
05:30 – 06:00
Registration and Networking
06:00 – 06:15
Welcome by SupportLogic
06:15 – 07:00

Support Executive Panel: The Future of Support: Unlocking Customer Insights

Looking to elevate your customer support experience? In this session, our expert panel will discuss how companies use AI and machine learning to gain deeper customer insights, creating a seamless and integrated support experience across various channels.


You'll leave with actionable strategies to improve your customer's experience and stay ahead of the curve in a rapidly changing digital landscape. This is a unique opportunity to glean firsthand insights from experts with deep industry experience and engage with your own personal experiences and questions.

07:00 – 08:30
Networking and Discussion
08:30
Adjournment
Meet Our Expert Panelists
  • Scott Froehlich
    VP, Global Customer Support
    Red Hat
  • Sarah Grace Clark
    Head of Global Support
    WalkMe
  • Eddie Gonzalez
    VP, Technical Operations
    Bandwidth
  • Judith Platz
    Chief Customer Officer
    SupportLogic
Elevate your customer support experience.

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