SX Live City Tour: Seattle

Watch the on demand to hear strategies and emerging trends from fellow customer support and success enthusiasts.

  • When
    Seattle City Tour
    Tuesday, March 28, 2023
    5:30 pm - 8:30 pm PT
  • Venue
    Daniel's Broiler Lake Union
    809 Fairview Pl N
    Seattle, WA 98109
  • Details
    SX Live City Tours are free to attend. But space is limited, so reserve your spot today! Dinner and drinks will be served to attendees.
SX Live City Tour: Seattle
Tuesday, March 28, 2023
05:30 – 06:00
Registration and Networking
06:00 – 06:15
Welcome by SupportLogic

Support Executive Panel: The Future of Support: Unlocking Customer Insights

Looking to elevate your customer support experience? In this session, our expert panel will discuss how companies use AI and machine learning to gain deeper customer insights, creating a seamless and integrated support experience across various channels.

You'll leave with actionable strategies to improve your customer's experience and stay ahead of the curve in a rapidly changing digital landscape. This is a unique opportunity to glean firsthand insights from experts with deep industry experience and engage with your own personal experiences and questions.

07:00 – 08:30
Networking and Discussion
Meet Our Expert Panelists
  • Katherine Sullivan
    SVP, Customer Success
  • Ben Saitz
    Chief Customer Officer
  • Erika Voss
    VP - Cloud Architecture, Engineering, & Security
    Capital One
Elevate your customer support experience.

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