Register
SX Live 2024 Support Experience Conference Speakers
  • Madhav Thatthai
    SVP & COO,
    at Salesforce AI
  • Shilpa Verma
    Support & Strategy Executive
    Formerly with Salesforce, LinkedIn, Zscaler, and Palo Alto Networks
  • Carlos Quezada
    VP, Customer Experience Strategy, Automation & Enablement
    at Hewlett Packard Enterprise
  • Irit Eizips
    Chief Customer Officer & CEO
    at CSM Practice
  • John Ragsdale
    Distinguished Researcher,
    Vice President of Technology Ecosystems at TSIA
  • Sanjeet Kaur Bali
    Customer Support, Success, and Services Executive
  • Jerry Stalick
    Senior Vice President
    at Delinea
  • Ashok Gunasekaran
    SVP, Customer Success
    at Acceldata
  • Timur Yarnall
    Head of BD, AI/ML
    at Amazon Web Services
  • Arnoud Schouw
    Vice President Customer Support Services at Basware
  • Alvina Antar
    CIO & Advisor
    Former Okta, Zuora, Dell Technologies
  • Françoise Tourniaire
    Founder and Principle
    at FT Works
  • Chris Romrell
    Director of Continuous Improvement
    at NICE CXone
  • David Kay
    Principle
    at DB Kay & Associates
  • Kenneth Law
    Director, Digital Support
    at 8x8
  • Krishna Raj Raja
    Founder & CEO
    at SupportLogic
  • Judith Platz
    Chief Customer Officer
    at SupportLogic
  • Karan Sood
    Chief Product and Technology Officer
    at SupportLogic
  • Sariel Moshe
    Sr. Director, Business Operations
    at SupportLogic
  • Joe Andrews
    Chief Marketing Officer
    at SupportLogic
  • Alex Mably, PhD
    Head of Machine Learning
    at SupportLogic
  • Max Greene
    Sr. Customer Success Manager
    at SupportLogic
  • Tali Bartal
    Director of Product Management
    at SupportLogic
  • Krithika Manohar
    Sr. Director of Product Management
    at SupportLogic
  • Uthayya KS
    Sr. Product Manager
    at SupportLogic
  • Ryan Radcliff
    Director, Product Marketing
    at SupportLogic
  • Blake Cohlan
    Sr. Director, Growth Marketing
    at SupportLogic
Call for Speakers
If you are a customer support or success professional with experience in deploying AI solutions with proven impact, we want to hear your story.

Submit your information using the form below.
SX Live 2023 Overview:
  • 68
    Support + Customer Success Speakers
  • 2900+
    People Engaged
    Virtual, City Tours, and On-Demand
  • 345
    Companies
"Thank you team for getting this phenomenal SX conference and Kudos to the entire team for nailing this! I'm tuning in from India :)"
Sushanth Gangavarapu
Enterprise Support Manager
"Really enjoyed the sessions team. Lots of thought-provoking speakers. Great line-up."
Brian Blumenthal
AVP, Customer Support
"Great format, speakers, and content."
Eduardo Rubia
Customer Engagement Director
Previous Speakers
  • Cassie Kozyrkov
    Chief Decision Scientist
    Google
  • Tricia Wang
    Advisor and tech researcher
  • Mohammed Ajouz
    Sr. Vice President, Global Head of Product Support
    SAP
  • Bryan Belmont
    CVP, Customer Service and Support
    Microsoft
  • Otho Lyon
    VP of Services Strategy Execution
    Hewlett Packard Enterprise
  • Anand Verma
    SVP Customer Support
    Workday
  • Daniel Coullet
    SVP Customer Experience and Support Services
    Qlik
  • Dean Robison
    SVP, Customer Outcomes
    ServiceNow
  • Marlene Summers
    Vice President,
    Product Success
    Salesforce
  • Marilyn Lin
    Vice President, Global Customer Support
    Delphix
  • Husam Najib
    Vice President, Customer Support
    Rippling
  • Ben Gardner
    VP of Customer Support
    Drift
  • Deepam Mishra
    Senior Advisor, AI and ML to Startups and Venture Capital
    AWS
  • Emre Tekoglu
    Vice President Of Customer Support
    Zywave
  • Bina Hallman
    VP, Worldwide Systems Support
    IBM
  • Kincy Clark
    Director of Support
    Bolt
  • Taylor Armstrong
    Director of Customer Experience Ops
    GlossGenius
  • Vineet Puri
    SVP & Co-Head Global Client Services
    Cvent
  • Dan Steinman
    Chief Evangelist
    Gainsight
  • Oren Yaqobi
    Sr. Vice President, Customer Success
    Redis
  • Howie Xu
    SVP of Engineering & AI
    Palo Alto Networks
  • Shekar Murthy
    Chief Customer Officer
    Yellow.ai
  • Dana Alvarenga
    Vice President of Customer Experience
    SlapFive
  • Jocelyn Goldfein
    Managing Director
    Zetta Ventures
  • Shreesha Ramdas
    Co-founder and former CEO
    Strikedeck (Medallia)
  • Shahab Riazi
    Sr. Principal, Customer Success
    Box
  • Omer Gotlieb
    Co-Founder & CEO,
    former Co-Founder & CCO
    Salespeak / Totango
  • Judith Platz
    Chief Customer Officer
    SupportLogic
  • Bobby Sands
    VP, Customer Excellence
    Avalara
  • Jessica Umayam
    Manager, Customer Excellence
    Avalara
  • Patrick Martin
    General Manager, Service Solutions
    Coveo
  • Jennifer Weber
    Director and Chief of Staff, Technical Support
    Salesforce
  • Dave Yusuf
    SVP Customer Success
    Q2
  • Alice Petrovich
    Head of the Executive Office, Product Support
    SAP
  • Tom Sweeny
    CEO & Founder
    ServiceXRG
  • Francoise Tourniaire
    Author of
    The Art of Support
    FT Works
  • Rebecca Wettemann
    Principal
    Valoir
  • Dave Seaton

    CEO & Principal Consultant
    Seaton CX
  • Chris Warticki
    VP, Customer Experience
    Epicor
  • Chris Fender
    Offering Leader, IBM Support Insights
    IBM
  • Chad Bates
    Director of Support
    Aduro
  • Deepak Chawla
    SVP, Global Product Support
    UiPath
  • Eddie Gonzalez
    Vice President, Technical Operations
    Bandwidth
  • Jerry Stalick
    VP, Customer Experience & Services
    F5
  • Nir Galpaz
    Group Vice President Technical Services and Support
    8x8
  • EJ Liao
    VP of Product
    Forethought
  • Gordana Warga
    Head of Global Support
    Kustomer at Meta
  • Kyle Poyar
    Operating Partner
    OpenView
  • Jeb Dasteel
    President
    Dasteel Consulting, LLC
  • Ron Rafalovitch
    Director, Customer Experience
    Monday.com
  • Mickey Alon
    Chief Product & Technology Officer
    VidMob
  • Don Carroll
    Director, Global Product Support Americas
    UiPath
Session Topics: (select all that apply)
Elevate your customer support experience.
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